Refund Policy

Last Updated: 13 March 2025

Introduction

At CreativeCrew Dynamics Solutions, we are committed to delivering exceptional services and ensuring client satisfaction. Our Refund Policy is designed to be transparent and fair, offering a clear understanding of the conditions under which refunds may be granted for our manpower and financial services.

General Refund Conditions

• Eligibility: Refunds are applicable for services or solutions that fail to meet agreed-upon terms, are defective, or were provided in error. Customized services, such as tailored financial solutions or manpower-specific arrangements, may have unique refund conditions outlined during the service agreement.

• Time Frame: Refund requests must be submitted within 30 days of the service delivery date. Requests made after this period may not be eligible for refunds or adjustments.

Process for Requesting a Refund

• Notification: To initiate a refund request, contact us at contact@creativecrewdynamics.co.in with your service details, invoice number, and a brief explanation of the issue.

• Documentation: You may be required to provide supporting evidence, such as documentation or proof of the discrepancy, to facilitate the assessment process.

• Return of Documents or Deliverables: If applicable, any deliverables or documents provided as part of the service must be returned in their original form.

Refund Assessment

• Inspection: Refund requests will undergo a thorough review to verify the claim.

• Approval or Rejection: Based on the assessment, the refund request will either be approved or rejected. Approved refunds will be processed promptly via the original payment method.

Custom and Special Orders

• Custom Products: Tailored services, such as workforce recruitment plans or financial advisory services, are generally non-refundable unless there is evidence of errors or defects in delivery.

• Order Cancellation: Custom service agreements may be canceled if the work has not commenced. If work has already started, cancellation fees may apply and will be deducted from any refund issued.

Fees and Costs

• Service Fees: Any service fees paid are non-refundable unless a clear error on our part is identified.

• Return Costs: In cases where additional materials or documents are returned, the associated costs may be deducted from the refund unless the issue was due to our error.

Refund Processing Time

• Processing: Once your refund request is approved, the refund will be processed within 7-10 business days to your original payment method. We will notify you once the refund has been initiated.

Exceptions and Limitations

• Non-Refundable Items: Certain services, such as completed workforce placements or finalized financial strategies, are non-refundable once delivered and agreed upon.

• Force Majeure: Refunds or delays caused by events beyond our control (e.g., natural disasters, regulatory changes) are not covered under this policy.

Contact Information

For queries regarding our Refund Policy, please reach out to us at:

CreativeCrew Dynamics Solutions Private Limited

Email: contact@creativecrewdynamics.co.in

Phone: +91 70112 02457, +91 98108 28564, +91 97169 17195

Address: B-10/96-A, Udaigiri 2, Sector 34, Noida – 201 307, Uttar Pradesh, India